Anyway, the sandwich was disgusting. The "meat" looked and tasted like pieces of worn-out tires. It was that bad.
And the server disappeared. So I ate my fries, and by the time the server returned, Philly was finished with his lunch, and it was time for me to get back to work.
We told the server how bad the sandwich was, and he offered to get me another one.
Now I ask you...why would I want an identical crap sandwich made from the same crap pieces of tire?
Thank you just the same; we would not like another crap sandwich.
He didn't offer to take anything off the bill...just said, "Oh...sorry."
I later sent an e-mail to Applebees and they were smart enough to do the right thing and sent me a gift card.
They did what was expected to make it right with their customer.
Enter MENARDS. Remember this post? Yeah. I filled out their "Guest Complaint Form" and explained exactly why their doors we purchased were crap. I sent pictures of the veneer coming up. I told them how dissatisfied we were with their product and we'd like to return the doors for a full refund.
We got a boilerplate letter from MENARDS:
...saying they were sending the complaint on to the manufacturer, MIDWEST MANUFACTURING.
MENARDS owns MIDWEST MANUFACTURING. Let's pass the buck from Peter to Paul, shall we?
Here's the letter we received from MM:
Thank you just the same, we would not like another crap sandwich.
Let alone 11 more crap sandwiches.
Needless to say, I will not be ordering 11 replacement crap sandwiches.
Know what you're buying. Know who you're buying from.
Know if they're going to stand by their products.
Clearly MENARDS knows that MIDWEST MANUFACTURING produces CRAP (MASTERCRAFT a.k.a MASTERCRAP) doors. They know they're nothing but chinese garbage because clearly they do not stand behind their product.
Nothing would make me happier than to load up their crap doors, dump them in their parking lot, and set them on fire.
Just before I finished this post, I read Sherry's post at Young House Love where she recounts her experience in NYC on 9/11/01.
Suddenly, my doors don't seem that important anymore.
But it definitely reinforces that I always need to verify products are made in the USA, and that those manufacturers stand behind their products.
To leave you on a happier note (and because I need to calm myself down as well), I'll leave you with Eddie.
Because just looking at him makes you feel better.
God Bless Eddie, and God Bless the USA!